This hospital has Public Grievances Redressal System at the level of this hospital.

GRO (Grievance Redressal Officer)
  Dr. D. I. Dutta
  Room No. 36,  Admn. Block

  Mobile  No.7835064112

Public Grievance

Besides online registration of complaint pgms.delhi.gov.in, this hospital has get internal Public Grievances Redressal System

Anybody having any complaint /inconvenience in the OPD  or pharmacy may write their complaint in the register kept at Room near OPD  counter (BPL Referral/ Complaint Centre) with the Patient Welfare Officer.

Besides this there are many complaint box installed at  OPD, IPD, Administration and Casualty Areas where written complaint may be  dropped.

       

Public Grievance

   

This hospital has Public Grievances Redressal System at  the level of this hospital.

       

Anybody having any complaint /inconvenience related to  the OPD or pharmacy may verbally complain or write his complain in the register  kept with the Patient Welfare Officer at Room No.25 near OPD registration counter  ie. BPL Referral/ Complaint Center.

    Besides this there are many complaint box installed at  OPD, IPD, Administration and Casualty Areas where written complaint may be  dropped.    

The list of various area in-charges is as below:-

                                                                                                                                                 

Unit In-charge	Members Names / Designation	Room No.	Ph. No.
OPD	Dr. Attar Singh  Yadav/ Dr. Anil Yadav (Link)	Room No.17/CCMO Room	9650490015/ 7835064129
Casualty	Dr. Anil Yadav	CCMO Room	7835064129
Lab. Services	Dr. Manish Salhotra	Room No.102	7835064110
House- keeping services	Dr. Rakesh Prasad	Room No.18	7835064120
Security services	Dr. Anil Yadav	CCMO Room	7835064129
Kitchen In-charge	Dr. J. Touthang/ Smt. Brijyot	Room No. 08/Near ANS Office	7835064181/ 9999177108
Indoor In-charge	Dr. Satish Chandra Yadav	Room No.20	7835064122

   

Public  meeting Time with Senior Officers/HOD: 12:00 noon to 01:00 pm daily

There is provision for online registration of complaints  also at www. pgms.delhi.gov.in   

Complaints can also be sent on E-mail msrtrmh@gmail.com.