This hospital has Public Grievances Redressal System at the level of this hospital.
GRO (Grievance Redressal Officer)
Dr. Vivek Ranjan,
Room No.
36, Admn. Block
Mobile No.7835064106
Public Grievance
Besides online registration of complaint
pgms.delhi.gov.in, this
hospital has get internal Public Grievances Redressal System
Anybody having any complaint /inconvenience in the OPD or pharmacy may write their complaint in the register kept at Room near OPD counter (BPL Referral/ Complaint Centre) with the Patient Welfare Officer.
Besides this there are many complaint box installed
at OPD, IPD, Administration and Casualty Areas where written
complaint may be dropped.
Public Grievance
This hospital has Public Grievances Redressal System at the level of this hospital.
Anybody having any complaint /inconvenience related to the OPD or pharmacy may verbally complain or write his complain in the register kept with the Patient Welfare Officer at Room No.25 near OPD registration counter ie. BPL Referral/ Complaint Center.
Besides this there are many
complaint box installed at OPD, IPD, Administration and
Casualty Areas where written complaint may be dropped.
The list of various area in-charges is as below:-
Unit In-charge | Members Names /
Designation | Room
No. | Ph.
No. |
|---|---|---|---|
OPD | Dr. Attar Singh Yadav/
Dr. Anil Yadav (Link) | Room No.17, Room
No. 20 | 9650490015/ 7835064129
|
Casualty | Dr. Anil
Yadav | CMO Room | 7835064129
|
| Lab.
Services | Dr. Manish
Salhotra | Room
No.102 | 7835064110 |
House-
keeping and Security services | Dr. Dinesh Kumar Singh | Room
No.05 | 7835064107
|
Kitchen
In-charge | Dr. Nagendra Kumar Shulania/ Smt. Brijyot
| Room No.20 Near ANS
Office
| 7835064105/ 9999177108
|
Indoor
In-charge | Dr. Nagendra Kumar shulania | Room No.19 | 7835064105 |
Public meeting Time with Senior Officers/HOD: 12:00
noon to 01:00 pm daily
There is
provision for online registration of complaints also at
www.
pgms.delhi.gov.in
Complaints can also be sent on E-mail msrtrmh@gmail.com.
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